Milwaukee 7/16" Hex Utility Impacting Drill

The Milwaukee 7/16" Hex Utility Impacting Drill (model 2665-20) is a robust and versatile tool that has quickly become a favorite in my collection. As someone who often works on heavy-duty projects, I found this impact drill to be a game-changer, especially when it comes to handling challenging tasks that require both power and precision.

Design and Build Quality

The first thing that struck me about this drill is its solid construction. The build quality is exceptional, living up to Milwaukee’s reputation for durability and reliability. The tool feels well-balanced in hand, which is particularly important when you're working for extended periods. The weight is substantial but not overly burdensome, making it easier to keep steady during use. This is a tool designed to withstand the rigors of demanding environments, and it shows.

Performance and Power

The 2665-20 features a 4-pole motor that really packs a punch. With a peak torque of 350 ft-lbs and a no-load speed of up to 1,900 RPM, this tool can handle a wide range of applications. Whether drilling through thick lumber or fastening hardware to utility poles, the impact drill performs admirably. The motor provides consistent power, ensuring that the tool doesn’t bog down even under heavy loads.

One of the standout features is the variable-speed trigger, which offers excellent control over the drill's speed. This is crucial when you're transitioning between different materials or tasks that require varying levels of force. The speed control is smooth and responsive, allowing for precise adjustments on the fly.

Ease of Use

One of the aspects I appreciate the most is the 7/16" hex chuck with a friction ring. This makes accessory changes quick and hassle-free, which is a significant time-saver on the job. The chuck holds bits securely, and I haven’t experienced any issues with bits slipping or getting stuck.

The onboard battery fuel gauge is another thoughtful addition. It’s always helpful to know how much power you have left, especially when you’re in the middle of a critical task. The tool runs on Milwaukee's M18 battery system, which I’ve found to be reliable and long-lasting. However, for the best performance, I recommend using the high output (HO) batteries, as they provide a noticeable boost in power and runtime.

Durability and Weather Resistance

While the tool is generally robust, I did encounter some issues with its performance in wet conditions. During a particularly rainy day on the job, the drill experienced some malfunctions. Although it wasn’t submerged in water, it did catch fire after prolonged use in the rain. This incident was disappointing, especially since there was no clear warning about avoiding wet conditions in the user manual. However, Milwaukee’s customer service was excellent and quickly replaced the defective unit under warranty.

Versatility

The Milwaukee 7/16" Hex Utility Impacting Drill is incredibly versatile. It’s not just for linemen or those working on utility poles; it’s also excellent for heavy-duty drilling into thick lumber and other demanding applications. I’ve used it for building decks and wooden gates, and it performed flawlessly. The tool is powerful enough to handle hard woods, and the weight helps keep it steady during operation.

Comfort and Ergonomics

Ergonomically, the tool is well-designed. The handle is comfortable to grip, even when wearing gloves, and the overall design minimizes user fatigue. The tool’s weight, while beneficial for stability, might be a bit much for some users, especially during prolonged use. However, I found that the benefits far outweigh this minor drawback.

Advanced Features

One of the more advanced features is the “One Key” functionality, which allows for better tracking and maintenance of the tool. This feature is incredibly useful for keeping the tool in good working order and ensuring it’s always ready for action. However, the real-time tracking could use some improvement, as it doesn’t always update as promptly as I would like.

Customer Service and Warranty

Milwaukee’s customer service deserves special mention. When my first unit malfunctioned due to rain exposure, the company was quick to respond and replace the tool without any hassle. The 5-year limited warranty is another significant advantage, providing peace of mind and ensuring that the tool remains a reliable part of my toolkit.

Room for Improvement

While the Milwaukee 7/16" Hex Utility Impacting Drill is an outstanding tool, it’s not without its flaws. The quick-release mechanism for the bits can sometimes be finicky, requiring two hands to operate. This is a minor inconvenience but worth noting. Additionally, the tool’s performance in wet conditions needs to be addressed more clearly in the documentation to prevent potential issues.

Final Thoughts

Overall, the Milwaukee 7/16" Hex Utility Impacting Drill is a powerhouse tool that excels in a variety of demanding applications. Its robust build, powerful motor, and user-friendly features make it an excellent choice for professionals and serious DIYers alike. Despite some minor drawbacks, such as the quick-release mechanism and performance in wet conditions, the tool’s advantages far outweigh these issues.

I highly recommend the Milwaukee 7/16" Hex Utility Impacting Drill for anyone in need of a reliable, powerful, and versatile impact drill. Its performance, durability, and excellent customer service make it a valuable addition to any toolkit. Whether you’re a lineman, a carpenter, or just someone who needs a dependable drill for heavy-duty tasks, this tool is well worth the investment.