Features
- RungLock system to secure fly and base sections
- Outside slide guides
- V-shaped non-marring top with multiple tool slots
- Slip-resistant rubber tread on top
- D-shaped, fully serrated rungs
- Rope and pulley for raising/lowering fly section
- Rung end caps
- Full heavy-duty metal boot with steel swivel safety shoes (tread down or spike position)
- Nylon rope
- Quick latch for locking rungs
Specifications
| Model | DXL3020-28PT |
| Sku | 1009119442 |
| Upc / Gtin13 | 0728865116888 |
| Ladder Rating | Type 1A - 300 lbs. |
| Load Capacity (Lb) | 300 |
| Material | Fiberglass |
| Number Of Steps | 28 |
| Extension Ladder Maximum Height (Ft) | 28 |
| Reach Height (Ft) | 27.41666667 |
| Total Length (Ft) | 28 |
| Section Length (Ft) | 14 |
| Storage Height (Ft) | 14 |
| Storage Depth (In) | 7 |
| Base Width (In) | 7 |
| Open Width (In) | 18.5 |
| Outside Width Fly (In) | 16 |
| Inside Width Base (In) | 14.625 |
| Inside Width Fly (In) | 13.625 |
| Rung / Step Depth (In) | 1.5 |
| Step Rise (In) | 12 |
| Rung Type | D-shaped, fully serrated |
| Product Weight (Lb) | 59.08389 |
| Returnable | 90-Day |
| Certifications And Listings | ANSI Compliant; CSA Listed; OSHA Compliant |
| Manufacturer Warranty | 1-year limited |
| Additional Notes | Includes (1) extension ladder; features quick latch and rung end caps to reduce transport noise |
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Two-section, 28-foot fiberglass extension ladder rated Type 1A for a 300 lb load. It uses a RungLock system to secure the fly and base sections, and has outside slide guides. The top is V-shaped and non-marring with integrated tool slots. Rungs are D-shaped and fully serrated for slip resistance. The ladder includes a rope and pulley, rung caps, and a heavy-duty metal boot with steel swivel safety shoes usable in tread-down or spike position. Meets or exceeds ANSI, CSA and OSHA standards.
DeWalt 28 ft Fiberglass Extension Ladder Review
Why I chose this ladder
I needed a reliable 28-foot extension ladder for exterior work: second-story gutter repair, fascia painting, and a few tree-trimming tasks. I wanted fiberglass for the electrical safety margin and added stiffness, and a Type 1A rating so I could climb confidently with a tool belt and materials. After several weeks of mixed use—on concrete, pavers, and soil—the DeWalt 28-foot fiberglass extension ladder has proven to be a trustworthy, well-thought-out option with a couple of caveats.
Setup and first impressions
The ladder arrives as a two-section fiberglass unit with a 300 lb Type 1A rating. At just over 59 lb, it’s not light. Carrying it solo is doable for short distances, but if you’re navigating around landscaping or up a sloped driveway, plan your route and consider a second set of hands. The 14-foot storage length is typical for a 28-footer; it demands a truck rack or a long van.
Hardware out of the box feels robust. The outside slide guides keep the sections aligned without binding, and the rope-and-pulley system runs smoothly. The quick-latch RungLock engages with a positive snap that’s easy to confirm by feel and sight before you climb. Rung end caps are a small but appreciated touch—they quiet the ladder in transit and protect surfaces when you lean it indoors.
Extension, locks, and handling
Raising the fly section is straightforward. The nylon rope is thick enough to grip with gloves, and the pulley action is smooth—even after dust and sawdust found their way into the track during my siding work. I didn’t experience any stickiness or sudden drops when lowering; the descent was easy to control.
The quick-latch mechanism deserves special mention. Some locks can chatter or bounce when you’re adjusting height; here, the locks set cleanly into the serrated rungs with minimal fuss. When fully extended near maximum working length, there’s the expected amount of fiberglass flex but nothing that felt spongy or unsettling. Lateral movement stayed in check thanks to the ladder’s overall stance and stiff rails.
Stability and footing
Footing is a standout. The heavy-duty metal boots and steel swivel safety shoes pivot between a rubber tread-down position and spikes. On smooth concrete and pavers, the rubber tread held firm without scuffing. On grass and compacted soil, flipping to spikes added a level of security I wouldn’t want to be without—particularly when I needed a shallow angle to reach a gable vent. The changeover is fast and doesn’t require tools.
Rungs are D-shaped and fully serrated. The profile is comfortable under boots, distributing weight well and offering reliable traction, even after a light drizzle. The 12-inch rise is standard, and the 1.5-inch rung depth felt stable enough for extended periods while painting and hanging downspouts.
Working at height
With a 28-foot maximum extension, the ladder comfortably handles second-story eaves and most two-and-a-half-story gable access when set at the correct angle. The real-world working height—accounting for section overlap and the 4:1 angle rule—lands where it should for this size. I had no trouble clearing a 20–24-foot gutter line with enough ladder above the roof edge for a safe handhold.
The top is V-shaped, non-marring, and has integrated tool slots. That V-top is more than a gimmick. It sits securely on outside corners, round columns, and poles, and the rubberized tread keeps it from wandering. The tool slots are handy for staging a hammer, caulk gun, or impact driver while you move fasteners; they saved me several trips up and down during a gutter hang.
Comfort and usability details
- The outside slide guides reduce the chance of the fly section rubbing the rails and keeps the action smooth.
- Rung end caps cut down on transport clatter and protect interior walls when moving through tight spaces.
- The rope length is generous; a quick wrap around the rung keeps it from flapping in the wind once you’re set up.
- Fiberglass rails don’t transmit the cold like aluminum, which I appreciated during an early-morning start.
I’d still recommend using stabilizers or stand-offs when working near windows or delicate siding, but for many tasks, the V-top provided enough stability and protection.
Transport and storage
At 14 feet stored and roughly 59 pounds, this is a commitment. It’s not the ladder you toss in a compact SUV. Maneuvering it solo around obstacles takes some practice. The upside of the weight is stability on the wall and underfoot; the downside is fatigue if you’re moving it repeatedly throughout the day. If you’re used to aluminum models, expect a step up in heft in exchange for the fiberglass advantages.
Noise during transport is minimal compared to some ladders I’ve owned, thanks to the rung caps and snug fit between sections. I still recommend a pair of proper ladder straps and a front tie to stop any vibration at highway speeds.
Durability and maintenance
After weeks of use, the rails show normal scuffing but no splintering or gel coat flaking. The hardware resists corrosion, and the pulley remains smooth. Maintenance is simple: rinse off grit, check the shoes for embedded debris, keep the rope clean and untangled, and give the lock pawls a quick inspection. Fiberglass benefits from an occasional wipe-down to keep it clean and reduce grime buildup.
The ladder carries ANSI, CSA, and OSHA compliance, and the 1-year limited warranty is standard for this category.
Where it shines
- Reliable footing: The swivel shoes with rubber tread and spikes make a meaningful difference across surfaces.
- Secure extension: The rope/pulley and quick-latch locks inspire confidence, even near full height.
- Useful top: The V-shaped, non-marring cap with tool slots adds functionality on corners, poles, and columns.
- Work comfort: D-shaped, fully serrated rungs are easy to stand on for long tasks.
What could be better
- Weight: At around 59 pounds, repeated solo moves will wear you down. That’s the tradeoff for fiberglass and a 1A rating, but it’s worth noting.
- No built-in levelers: On uneven terrain, you’ll want accessory leg levelers or pads. The spikes help, but they don’t replace adjustable legs.
- Storage demands: The 14-foot stored length limits where you can keep it and what you can haul it in.
None of these are deal-breakers, but they’re practical realities to consider based on your workflow and vehicle.
Who it’s for
- Pros and serious DIYers who routinely work on two-story exteriors, tall interior spaces, or columns/poles.
- Anyone who values fiberglass for electrical safety around service drops and outdoor lighting.
- Users who prefer stout, predictable footing and locking mechanisms over the lightest possible carry weight.
If your work rarely exceeds single-story tasks, this is more ladder than you need. A 20–24-foot model will be easier to transport and store. But for regular second-story access, this size hits the sweet spot between reach, stability, and control.
Recommendation
I recommend the DeWalt 28-foot fiberglass extension ladder for users who need dependable reach and stability on a variety of surfaces. It’s sturdy underfoot, locks securely, and the V-top is genuinely helpful for corner and pole work. The tradeoff is weight and storage length, but those are standard for a fiberglass 1A ladder in this class. If you have the vehicle to carry it and the occasional help to move it on job sites, this ladder will pay you back with confidence at height and thoughtful, job-ready features.
Project Ideas
Business
Gutter Care & Guard Install
Offer gutter cleaning, downspout flushing, minor seam resealing, and guard/screen installations. Tier pricing by linear foot and roof complexity; add before/after photos. The Type 1A 300 lb rating supports tools and debris buckets, and the steel swivel shoes provide grip on both concrete and turf.
Seasonal Lighting Install/Removal
Provide holiday and event lighting design, installation, takedown, and storage. The V-shaped non-marring top rests on eaves and around corners without scratching trim, and the integrated tool slots keep clips and bulbs accessible for faster installs.
Exterior Window & Trim Detail
Specialize in second-story window washing, screen swaps, caulk touch-ups, and fascia/soffit repainting. Market fixed-price packages per elevation; the fiberglass rails are ideal near exterior electrical fixtures and the serrated rungs reduce fatigue during repetitive work.
Roofline Photo Inspection & Minor Fixes
Partner with realtors and property managers to offer quick roof, chimney, and soffit photo reports and minor fixes (loose shingles, vent caps, address numbers). Use the rope-and-pulley to adjust height smoothly for multiple vantage points; deliver next-day reports as a premium upsell.
Sign/Banner & Flagpole Install Service
Install seasonal banners, small exterior signage, and residential flagpoles for shops and HOAs. The V-top cradles poles without slipping, and the spike-position shoes stabilize on lawns during pole setting. Offer recurring swaps for promotions and holidays.
Creative
Two-Story Mural Makeover
Design and paint a large exterior mural on a second-story wall. The V-shaped, non-marring top lets you brace safely on inside/outside corners without scuffing the surface, while the integrated tool slots keep brushes and rollers handy. The rope-and-pulley makes height changes easy as you work section by section.
Pollinator Habitat Highline
Install a series of birdhouses and bat boxes along tall trees or high eaves to create a backyard wildlife corridor. Use the steel swivel safety shoes with spikes in soil for stability near trees, and the fiberglass rails reduce conductivity risk around overhead lines.
Sky-High Bistro Light Canopy
Build a crisscross canopy of bistro lights between the house and freestanding poles for an outdoor dining space. The V-top nests against round poles and roof edges without damage; D-shaped serrated rungs keep footing secure when tensioning lines and swapping bulbs.
Rain Chain + Leaf-Guard Retrofit
Swap downspouts for decorative rain chains, add leaf guards, and adjust gutter pitches to improve drainage and style. The quick-latch RungLock and outside slide guides streamline repositioning as you move along the roofline.
Vertical Garden to the Eaves
Install a tall trellis or cable system up to the second story for climbing roses, hops, or beans. The non-marring top protects siding while fastening anchors, and the rope-and-pulley lets you fine-tune ladder height for precise spacing of eye bolts and brackets.