Craftsman Pole Saw

The Craftsman Pole Saw CMXGJAMDPS25 promises a lot on paper with its robust 25cc 2-cycle engine, 10-inch bar and chain, and 7-foot extension pole. It seems like the perfect tool for anyone looking to tackle tree limbs and branches without the hassle of a ladder. However, as someone who has spent considerable time with this tool, my experience has been a mixed bag.

Assembly and First Impressions

Out of the box, the pole saw was relatively easy to assemble. The instructions were clear, and the parts fit together without much fuss. The tool is somewhat heavy, particularly on the engine end, which can be tiring during extended use. The extension pole provides a good reach, but maintaining balance and control can be challenging, especially when working overhead.

Starting the Engine

The Craftsman Pole Saw is advertised with "easy start technology," but my experience was less straightforward. The initial start took quite some effort—around 30 to 50 pulls—which is far from easy. Once it did start, it needed some time to warm up before it could operate smoothly. For subsequent starts, the process was slightly easier but still required more effort than I would have liked.

Performance

When the engine is running, the pole saw performs admirably. The 25cc engine provides ample power for cutting through limbs and branches, even those nearly as wide as the 10-inch bar. The low-kickback chain is a welcome feature, making the cutting process safer and more controlled. The automatic oiler works well once adjusted, ensuring the chain remains lubricated during operation.

However, the tool’s performance is inconsistent. On multiple occasions, the saw stalled after a few minutes of use and was difficult to restart. This interruption not only affects productivity but also adds to the physical strain of repeated pull starts.

Build Quality

The build quality of the Craftsman Pole Saw leaves much to be desired. The tool feels sturdy when assembled, but certain components, like the bracket that holds the chainsaw to the pole, are made of plastic. This plastic bracket broke during my second day of use, causing the saw to detach from the pole while cutting a limb. Additionally, the screws holding the unit together tend to loosen due to vibration, requiring frequent tightening.

Ergonomics and Usability

The ergonomic over-mold handle is comfortable to grip, but the overall weight distribution makes the tool cumbersome for prolonged use. The included strap is inadequate, offering little support and adding to the difficulty of managing the saw’s weight. For users who are not accustomed to handling heavier tools, this pole saw can quickly become a workout.

Maintenance and Longevity

Maintenance is another area where this tool falls short. Accessing and cleaning the chain and bar is straightforward, but the carburetor often needs adjustment to keep the engine running smoothly. This adjustment requires a specialized tool, adding another layer of complexity. Additionally, the ignition coil failed after minimal use, and finding replacement parts or service options was a hassle.

Pros and Cons

Pros:
- Powerful 25cc engine
- Effective low-kickback chain
- Good reach with the 7-foot extension pole
- Comfortable over-mold handle

Cons:
- Difficult and inconsistent starting
- Poor build quality with plastic components
- Heavy and cumbersome to use for extended periods
- Frequent stalling and restarting issues
- Inadequate support strap

Conclusion

The Craftsman Pole Saw CMXGJAMDPS25 is a tool that shows potential but falls short in execution. While it offers good cutting performance and essential features like an automatic oiler and low-kickback chain, its drawbacks are significant. The difficulty in starting, poor build quality, and cumbersome weight make it a challenging tool to recommend.

For those who need a powerful pole saw for occasional use and are willing to deal with its quirks, this tool might suffice. However, for anyone looking for a reliable, user-friendly, and durable pole saw, there are better options available. Investing in a higher-quality model from a reputable brand could save a lot of frustration and effort in the long run.

In conclusion, I would not recommend the Craftsman Pole Saw CMXGJAMDPS25 for most users. Its inconsistent performance, build quality issues, and difficulty in starting overshadow its strengths. Opt for a more reliable alternative to ensure your tree trimming tasks are completed efficiently and without unnecessary hassle.