Milwaukee 20" Packout Tote

As a seasoned tool enthusiast and professional, I recently had the opportunity to put the Milwaukee 20" Packout Tote to the test. This tote is designed to be a robust, versatile addition to Milwaukee's Packout modular storage system, and I was eager to see how it measured up to the demands of a busy jobsite.

Build Quality and Durability

Right out of the box, the first thing that struck me was the tote's impressive build quality. Constructed from 1680D ballistic material, it feels incredibly sturdy. The all-metal hardware adds to the overall durability, ensuring that this tote can withstand daily use in tough conditions. The impact-resistant molded base is particularly noteworthy. It provides a solid foundation that not only protects the contents from rough surfaces but also ensures the tote stands upright without tipping over easily.

Design and Usability

The tote features 32 pockets, including two zippered ones, offering ample storage options for various tools. The open design of one side is perfect for larger tools like hammers and small power tools, while the other side with pockets is ideal for organizing hand tools. However, I did find that the pockets could be a bit deeper and more strategically placed. Some tools, especially screwdrivers, tend to tip out or cover underlying pockets, making it a bit cumbersome to access everything efficiently.

One of the standout features is the padded shoulder strap and overmolded handle, which make carrying the tote comfortable even when it's fully loaded. The tote also integrates seamlessly with other Packout components, allowing you to snap it onto a rolling toolbox for easy transport. This modular connectivity is a game-changer, especially if you're moving between job sites frequently.

Practicality on the Jobsite

In my line of work, efficiency is key. The open-top design of the tote allows for quick access to tools, which is a significant advantage over traditional zippered tool bags. I found myself working more efficiently, as I could easily see and grab the tools I needed without rummaging through a closed bag. The tote's large capacity means I can carry a comprehensive set of tools, from pliers and cutters to battery-powered ratchets and impact guns, all in one go.

However, the tote is not without its flaws. The pockets on the exterior are tapered, which limits their usability. I prefer to keep frequently used items like flashlights and multimeters in these pockets, but their design makes it challenging to store anything substantial. Additionally, while the tote is generally well-made, I did notice some issues with the stitching after prolonged use. This could be a concern for those relying on it daily in harsh conditions.

Versatility Beyond the Jobsite

While the Milwaukee 20" Packout Tote is primarily designed for professionals, its versatility extends beyond the jobsite. I can see it being useful for DIY enthusiasts, artists, and even as a sturdy diaper bag for parents. The multiple compartments and robust build make it suitable for a variety of uses. However, its primary strength lies in its ability to organize and transport tools efficiently.

Value for Money

At a price point of around $150, the tote is certainly an investment. While you can find cheaper alternatives on the market, they often lack the features and durability that the Milwaukee tote offers. The ability to integrate with the Packout system adds significant value, especially if you already own other Packout components. However, if you're looking for a simple, budget-friendly tool bag, this might not be the best option for you.

Customer Service and Warranty

I did encounter some issues with Milwaukee's customer service. When I noticed the stitching coming loose after a year of use, I reached out for a warranty claim but received no response. This lack of support is disappointing, especially for a high-end product. It's something to consider if you value strong customer service and warranty backing.

Final Thoughts

The Milwaukee 20" Packout Tote is a well-designed, durable tool bag that offers significant advantages for professionals who need to organize and transport their tools efficiently. Its robust construction, ample storage options, and seamless integration with the Packout system make it a valuable addition to any tool collection. However, it's not without its shortcomings. The pocket design could be improved, and the lack of responsive customer service is a concern.

Would I recommend the Milwaukee 20" Packout Tote? Yes, but with reservations. If you're already invested in the Packout system and need a durable, versatile tote for your tools, this is a solid choice. However, if you're looking for a budget-friendly option or place a high value on customer service, you might want to consider other alternatives. Overall, the tote excels in its primary function and offers a level of convenience and efficiency that is hard to match.