Milwaukee Stiff Modular Pipeline Inspection System

Inspecting sewer lines can be a daunting task, but having the right equipment can make all the difference. I recently had the chance to test out Milwaukee's 325’ Stiff Pipeline Inspection System, model 3976-22, and I have some mixed feelings about it. This tool is designed for inspecting 3"-10” sewer lines and is particularly effective for long runs with minimal turns. Its features and specifications are impressive on paper, but my hands-on experience highlighted some strengths and weaknesses.

First, let's talk about the build and design. The inspection system is quite hefty, weighing in at 69 pounds. It’s not the lightest tool to maneuver, but the telescoping handle and wide wheelbase do help with transportation. I found it relatively easy to move around, even in tighter spaces. The unit feels robust and well-constructed, which is something I always appreciate in a tool designed for demanding tasks.

One of the standout features is the self-leveling HDR camera head. This is a game-changer for getting a clear view inside the sewer lines. The digital zoom capability is another excellent addition, allowing for a closer inspection of potential problem areas. However, I did notice that the picture quality wasn’t as sharp as I had hoped. For a tool that costs around $11,000, I expected a much clearer image. It’s functional, but there’s definitely room for improvement.

Durability is where I encountered some issues. After a few months of moderate use, the LED lights on the camera head started to malfunction. Half of the LEDs stopped working, which significantly impacted the visibility during inspections. This was quite disappointing, as the tool had not been subjected to any extreme conditions. Repair costs were quoted between $1,500 to $1,800, which seems exorbitant for an issue that shouldn't arise so quickly.

Connectivity and reliability are also areas where the inspection system could use some work. On more than one occasion, the camera head would short out during a job. This is incredibly frustrating, especially when you’re in the middle of an inspection. While the tool works well when it's functional, these connectivity issues undermine its reliability. In a professional setting, downtime can be costly, and having a tool you can't depend on is a significant drawback.

Despite these issues, there are some aspects of the Milwaukee 325’ Stiff Pipeline Inspection System that I genuinely like. The pitch sensing feature is quite handy for diagnosing slope issues within the sewer lines. It provides valuable information that can help in planning repairs or replacements. Additionally, the ability to swap out the battery without shutting down the system is a convenient feature, especially for long inspection jobs.

Ease of use is another plus. The system is user-friendly, and even those with limited experience can get the hang of it relatively quickly. I had a first-year apprentice using it proficiently in no time, which speaks volumes about its intuitive design. The tool’s functionality is straightforward, and the learning curve is minimal.

Another minor gripe is with the skid design. It tends to catch on joints and lips within the sewer lines, which can be a bit of a hassle. A more rounded skid design could potentially alleviate this issue and make the tool even more efficient.

In terms of power, the cordless design is a blessing. The M18™ battery system is reliable and provides ample power for extended inspections. Battery life is sufficient, and the convenience of not being tethered to a power source is a significant advantage. This portability is especially useful when working in areas where power outlets are scarce or non-existent.

Customer support from Milwaukee has been hit or miss. While some representatives are helpful, getting timely responses can be challenging. In situations where the tool is down, prompt and effective customer service is crucial, and this is an area where Milwaukee could improve.

Overall, the Milwaukee 325’ Stiff Pipeline Inspection System has some strong points, but it also has significant drawbacks. The design and ease of use are commendable, and the tool has some innovative features that can make sewer inspections more efficient. However, issues with durability, picture quality, and connectivity cannot be overlooked, especially given the high cost of the tool.

Would I recommend this tool? It depends. If you’re looking for a user-friendly inspection system with some advanced features and you’re willing to deal with potential durability issues, it might be worth considering. However, if reliability and picture quality are your top priorities, it might be wise to explore other options. The high repair costs and inconsistent customer support are also factors that weigh heavily in this decision.

In conclusion, while the Milwaukee 325’ Stiff Pipeline Inspection System has the potential to be a valuable tool, it falls short in some critical areas. If Milwaukee can address these issues in future models, they would have a standout product. For now, it remains a mixed bag, and whether it's the right tool for you will depend on your specific needs and tolerance for its shortcomings.