Short answer
Before work starts, require a signed, detailed written agreement that includes: scope of work with specs and drawings; start/completion dates and milestones; a clear payment schedule with retainage and lien waivers; proof of licensing and insurance (GL, workers’ comp, auto) with limits; who pulls permits and handles inspections; a written change-order process; site protection, dust control, and safety rules; material brands/allowances/substitution policy; warranties and closeout requirements; and dispute resolution/termination terms. Attach certificates of insurance and all exhibits (plans, finishes list, schedule of values, waiver templates).
What to include and why it matters
1) Scope, plans, and specifications
- Attach the plan set, finish schedule, and any manufacturer cut sheets. Vague scope invites disputes.
- List demo limits, framing, MEP (mechanical, electrical, plumbing), finishes, and exclusions (e.g., landscaping, painting).
- Include tolerances and standards (e.g., TCNA for tile, NWFA for hardwood, ASTM for drywall).
2) Timeline and milestones
- Set a start date, substantial completion date, and key milestones tied to inspections.
- Consider modest incentives/penalties for schedule adherence if both parties agree.
3) Payment terms that protect you
- Keep deposits modest (often 10–20%, or as allowed by your state).
- Tie progress payments to verified milestones, not time.
- Hold retainage (5–10%) until final inspection, punch list, and lien waivers are complete.
Example payment structure:
Deposit: 10% at signing
Draw #1: 25% after rough framing passes inspection
Draw #2: 25% after rough MEP passes inspections
Draw #3: 20% after cabinets/fixtures set
Retainage: 10% after punch list + final inspection + unconditional lien waivers
4) Licensing and insurance
- Verify the contractor’s active license. Require copies up front.
- Require insurance certificates naming you as certificate holder (and additional insured if appropriate).
Suggested minimums:
General Liability: $1,000,000 per occurrence / $2,000,000 aggregate
Workers’ Compensation: statutory; Employer’s Liability $500,000
Auto Liability: $1,000,000 combined single limit
Additional Insured: Owner on GL with Primary & Non-Contributory; Waiver of Subrogation
5) Permits and inspections
- Specify who pulls permits (usually the contractor). Payment milestones should reference passing inspections.
- Require permit card posted onsite and inspection reports shared in your project folder.
6) Change orders (COs)
- No verbal changes. All COs must state scope, cost, and schedule impact, signed by both parties before work proceeds.
7) Lien waivers and payment chain control
- Require conditional lien waivers with each payment and final unconditional waivers from the GC and all subs/suppliers before final payment.
- Optionally request a list of subs/suppliers before mobilization.
8) Site protection, dust control, and housekeeping
- Specify surface protection (e.g., Ram Board on floors, plastic containment/zip walls), daily cleanup, and dumpster/haul-away.
- For occupied homes, require HEPA vacuums and negative air if cutting/grinding indoors.
- Pre-1978 homes: contractor must be EPA RRP certified for lead-safe work.
9) Safety and access
- Work hours, utility shutdown notice, locked areas, pet/child safety, and restroom arrangements (portable toilet if needed).
- Require OSHA-compliant practices and PPE for the crew.
10) Materials, allowances, and substitutions
- List exact makes/models/finishes. If using allowances, state amounts that reflect market reality.
- Define substitution rules (must be equal or better, with owner approval and credit if cheaper).
11) Warranties and closeout
- State warranty period (commonly 1 year labor; longer for roofing, windows, or manufacturer warranties). Spell out what’s covered and response times.
- Closeout package: permits, inspection sign-offs, manuals, warranty cards, as-builts, paint/finish schedules, final lien waivers.
12) Dispute resolution and termination
- Include a clear process: escalation, mediation, then arbitration or court per your preference.
- Termination clause for cause (non-performance, safety violations), with cure periods and payment for work in place.
Step-by-step setup before work begins
- Verify license status and collect insurance certificates with required endorsements.
- Attach plans, specs, and a finishes list to the contract.
- Build a milestone-based payment schedule with 5–10% retainage.
- Insert change-order, lien waiver, and permit/inspection language.
- Add site protection, dust control, and daily cleanup standards (brand examples: ZipWall poles, Ram Board, HEPA shop vacs).
- Confirm schedule: start date, substantial completion, working hours.
- Review and sign; share a cloud folder for permits, COs, photos, and inspections.
Helpful tools and materials
- Contract checklist (printable or app)
- Smartphone for photo documentation and scans
- Shared cloud folder (Google Drive, OneDrive) and e-sign app (e.g., DocuSign)
- Blue painter’s tape for punch-list marking, measuring tape for verifying clearances
- Jobsite lockbox if access is needed without you present
Safety considerations
- Lead/asbestos testing for older homes if disturbing paint, flooring, or popcorn ceilings.
- Require GFCI-protected temporary power, cord management, and capped gas lines when appliances are removed.
- After HVAC work, ensure new filters and verify CO detectors are installed and functional.
Tips for best results
- Take pre-construction photos of every room and exterior face.
- Keep allowances realistic to avoid surprise overages.
- Require weekly progress updates with photos and a 1–2 week look-ahead schedule.
- Walk the site with blue tape before final payment to create a punch list.
Common mistakes to avoid
- Paying a large deposit or paying ahead of completed work.
- Vague scope or no attached specs.
- Skipping lien waivers.
- No defined change-order process.
- Not verifying workers’ comp (puts you at risk if someone is injured).
- Ignoring dust control in occupied homes.
When to call a professional
- For projects over roughly $25,000, structural work, or complicated builds, have a construction attorney review the contract. Expect $200–$600 for a focused review—money well spent to prevent costly disputes.